Blog
What is an LLM (Large Language Model) and How It Will Transform Business in the Future. April 2025
An LLM is a type of artificial intelligence (AI) trained on massive amounts of text data. Think books, websites, articles, social media, code, you name it. These models, like OpenAI’s ChatGPT or Google’s Gemini, use this data to understand language patterns, generate human-like responses, and even reason through complex tasks.
AI Agents: Revolutionising Process Optimisation. April 2025
Leveraging AI agents for process automation enables businesses to boost productivity, cut costs, and enhance customer experiences. The best part? There’s no need for complex coding or workflows—agents can be guided effortlessly using natural language.
How to Choose Between Pre-Trained and Custom AI Models in Business: Cost, Time, and Specificity Trade-Offs. May 2025
In the fast-paced world of business technology, artificial intelligence (AI) offers powerful tools to automate, enhance, and scale operations. One of the biggest decisions companies face when implementing AI solutions is whether to use pre-trained models or invest in customized models (through fine-tuning or training from scratch). This choice is not trivial—it directly impacts your budget, development time, and the accuracy of results.
Why Process Optimisation is Essential for Scaling Businesses
And why you should invert in it. March 2025
In today’s fast-paced and competitive business environment, scaling a company is more than just a growth ambition; it’s a strategic necessity. While scaling often brings exciting opportunities for increased revenue and market share, it also introduces new challenges that can hinder progress if not managed effectively. At the core of sustainable growth lies process optimisation, a crucial element for businesses looking to scale efficiently while maintaining quality, productivity, and profitability.
Business Process Optimisation and How Time Studies and Task Mining Complement Each Other. March 2025
Traditional time studies often excel at capturing manual, on-the-ground workflows but struggle with the complexity of digital tasks. On the other hand, task mining provides unparalleled insights into digital interactions but may not effectively address physical activities.
The Cost of Inefficiency
How SMEs Lose Revenue and Time. February 2025
In the fast-paced world of small and medium-sized enterprises (SMEs), efficiency isn’t just a buzzword; it’s the foundation of sustainable growth and profitability. Yet, inefficiency can stealthily creep into business processes, causing a significant drain on resources, time, and revenue. In this post, we’ll explore the causes of process inefficiencies, analyse their costs in financial terms, time, and quality, and provide actionable insights for SMEs to address these challenges effectively.
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